Last updated
January 2025
At LuxeGlow Cosmetics, your privacy matters deeply to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
When you create an account, place an order, or contact us, we may collect: full name, email address, phone number, delivery address, billing details, and date of birth (optional for birthday offers).
When you visit our website, we automatically collect: IP address, browser type, pages visited, time spent on pages, referring URL, and device information.
Payment card details are processed securely through our payment gateway partners. We do not store full credit card numbers on our servers.
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following limited circumstances:
We share your name and delivery address with our courier partners (Pronto, PickMe Flash, DHL) solely for order fulfillment.
Payment details are shared with our licensed payment gateway partners for transaction processing.
We may disclose information if required by law, court order, or governmental authority.
We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Shopping cart, login session | Session |
| Analytics | Page views, traffic sources | 1 year |
| Preferences | Dark mode, language | 1 year |
| Marketing | Personalized ads (optional) | 90 days |
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
We implement industry-standard security measures to protect your personal information:
All data transmitted via 256-bit SSL encryption
Passwords are stored using bcrypt hashing
Data hosted on PCI-DSS compliant infrastructure
Only authorized personnel can access your data
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct any inaccurate personal data we hold.
Request deletion of your personal data ("right to be forgotten").
Unsubscribe from marketing emails at any time.
To exercise any of these rights, please contact us at privacy@luxeglowcosmetics.lk. We will respond within 30 days.
Our website may contain links to third-party websites (social media, payment gateways). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies when you visit them. LuxeGlow Cosmetics is not liable for any privacy breaches occurring on third-party platforms.
If you have questions about this Privacy Policy or how we handle your data, please reach out:
privacy@luxeglowcosmetics.lk
Phone
+94 11 234 5678
Address
42 Galle Road, Colombo 03
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.